REFUND POLICY
Effective Date: Jan, 01 2025
At BDK Enterprise, we are committed to delivering high-quality entertainment consulting services. Due to the nature of our work, which involves time, planning, and coordination with third parties, our refund policy is outlined below.
1. General Policy
All payments made to BDK Enterprise are subject to this Refund Policy. By engaging our services, you agree to these terms.
2. Deposits
All deposits are non-refundable
Deposits secure your booking, time, and resources
Work may begin immediately after a deposit is received
3. Service Payments
Payments for completed services are non-refundable
If a project is ongoing, refunds (if any) will be assessed based on the work already completed
4. Cancellations
Cancellation requests must be made in writing
If a project is canceled by the client:
Any work already completed will be billed and deducted from payments made
Any remaining balance may be refunded at the discretion of BDK Enterprise
Short-notice cancellations may not be eligible for refunds
5. Event-Based Services
For event planning, production, or live services:
Payments covering booked vendors, talent, venues, or third-party services are non-refundable
BDK Enterprise is not responsible for refunds related to third-party cancellations or changes
6. Third-Party Costs
Any costs incurred on behalf of the client (including vendors, talent, venues, or materials) are non-refundable, even if the project is canceled.
7. Refund Eligibility
Refunds, if applicable, may be considered in cases where:
Services have not yet started
BDK Enterprise is unable to deliver agreed services
All approved refunds will be processed within a reasonable timeframe.
8. No Guarantee of Outcomes
BDK Enterprise provides consulting and creative services. While we strive for successful results, we do not guarantee specific outcomes. Dissatisfaction with results alone does not qualify for a refund.
9. Chargebacks & Disputes
Clients agree to contact BDK Enterprise directly to resolve any payment issues before initiating a chargeback or dispute.
10. Policy Updates
BDK Enterprise reserves the right to update this Refund Policy at any time. Changes will be effective immediately upon posting.
11. Contact Us
If you have any questions about this Refund Policy, please contact:
BDK Enterprise
Email: bdonknott@gmail.com
Phone:702-245-8370
Address: 3585 Kori Road
Jacksonville, FL 32257